Privacy Policy

Effective Date: December 20, 2024

Eastman Auto & Power Limited ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our application (the "App") designed for distributors of battery products. By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"). This includes:

• A. Information You Provide Directly:
  • Account Information: When you register or update your account, we may collect your name, email address, phone number, company name, and other details required for account creation.
  • Transaction Data: Information about your orders, payments, and product preferences.
• B. Information Collected Automatically:
  • Device Information: IP address, device type, operating system, browser type, and App usage data (for instance, Pages visited, time spent on the App).
  • Location Data: If you have enabled location services, we may collect precise location data.
  • Cookies and Tracking Technologies: Data collected via cookies, web beacons, and other tracking technologies for analytics and improving user experience.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the App and related services.
• Process your transactions, manage orders, and facilitate payments.
• Communicate with you regarding updates, promotions, and support.
• Monitor and analyze trends, usage, and activities for business insights.
• Ensure compliance with legal obligations and protect against unauthorized access or misuse.
• To comply with legal and regulatory requirements under Indian laws, including but not limited to the Information Technology Act, 2000 and its amendments as applicable time to time.

3. Sharing of Information

We do not sell your Personal Information to third parties. However, we may share your information with:

• Service Providers: To perform services such as payment processing, order fulfilment, and data analysis.
• Business Partners: To enhance functionality or deliver co-branded services.
• Legal Authorities: To comply with applicable laws, regulations, or legal processes.
• Affiliates and Subsidiaries: For internal business purposes consistent with this Privacy Policy.
• In Case of Business Transfers: In connection with mergers, acquisitions, or asset sales.

4. Data Retention

We retain your Personal Information as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Upon request, we will delete or anonymize your data unless retention is required for legal, regulatory, or legitimate business purposes.

5. Security of Your Information

We implement technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of data transmission or storage is completely secure. Use the App at your own risk.

6. Your Rights and Choices:

Depending on your jurisdiction, you may have the following rights:

• Access and Portability: Request access to your Personal Information and obtain a copy in a portable format.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your Personal Information, subject to legal limitations.
• Opt-Out: Opt out of marketing communications or specific data processing activities.
• Restriction: Request restrictions on processing your data in certain situations.

To exercise these rights, please contact us at Corporate@eaplworld.com.

7. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their respective privacy policies.

8. International Users

If you access the App outside India, your information may be transferred to, stored, and processed in a country where data protection laws may differ from your jurisdiction.

9. No Warranty

The App and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be uninterrupted, and error-free. Your use of the App is at your sole risk.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Eastman Auto & Power Limited and its affiliates, directors, employees, agents, or licensors shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the App, even if advised of the possibility of such damages. Our total liability under this Privacy Policy or related to your use of the App shall not exceed the amount paid by you for accessing the App, if any.

11. Data Breach Notification

In the event of a data breach, we will notify affected users promptly and in compliance with applicable laws. Notifications may include the nature of the breach, potential impact, and any recommended steps for users.

12. Children's Privacy

The App is not intended for use by individuals under the age of 13, or the minimum age in your jurisdiction. We do not knowingly collect data from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

13. Governing Law

This Privacy Policy and your use of the App shall be governed by the laws of India, without regard to conflict of law principles.

14. Consent to Processing

By using the App, you consent to the collection, transfer, processing, storage, and disclosure of your information as described in this Privacy Policy.

15. Dispute Resolution

Any disputes arising out of or related to this Privacy Policy shall be resolved through arbitration in accordance with the laws of India. Arbitration proceedings will be conducted in New Delhi, India.

16. Withdrawal of Consent

You can withdraw your consent for us to process your data by contacting us at corporate@eaplworld.com. However, withdrawing consent may affect your ability to use certain features of the App.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted in the App and noted with an updated "Effective Date." Your continued use of the App constitutes your acceptance of the revised policy.

18. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Eastman Auto & Power Limited
249 D & E, Phase IV, Udyog Vihar, Gurugram, Haryana 122016
Email: corporate@eaplworld.com
Website: https://www.eaplworld.com

By using the App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.